This curriculum is designed for experienced quality professionals that are new or relatively new to supplier quality and dealer management. The course introduces you to foundational dealer management concepts and principles and teaches you how to design and implement a dealer management program. To ensure a robust, engaging learning experience, this course leverages case studies, individual and group activities, hands-on exercises, and knowledge checks to help you transform the conceptual into the practical. An Introduction course (including Introduction to Dealer Management, Auditing for Improved Supplier Performance, and Quality/Engineering Tools for Supplier Management).
Define a supplier management program and why it is important
Assess the status of your organization’s existing supplier management program
Build a supplier management toolkit including a supplier rating system, supplier surveys and audits, supplier process evaluation, supplier certification, ship-to-stock programs
Assess and evaluate your current supply base to determine suitability to your organization’s needs
Improve your existing supplier base using effective communication strategies and the proper corrective actions
Assess and select new suppliers and properly onboard them leveraging agreements, contracts, and purchase orders
Certify a supplier
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