This intensive course is aimed at improving the skills of the Procurement Professional and Buyers in the organizations. The course examines the strategic importance of procurement within departments by using concepts and ideas in order to maximize the procurement department’s effectiveness and thereby reduce costs throughout the supply chain. It is therefore imperative for Procurement to constantly deliver value to the organization by delivering products and services that contribute to the well-being of the organization. This is an important course for purchasing professionals who will return to their organization with actual realistic plans on how to make considerable cost savings.
Purchasing and its contribution to the organization
The Supply Chain
The influence of the External Environment
Purchasing Organizations
The Procurement Cycle
Critical Supply Strategies
Transforming the Supplier Relationship
Supplier Evaluation Criteria
Appropriate Supplier Methodologies
Total Cost Approach
How to be a Good Customer
Shrinking the Supplier Base
Communication techniques of verbal, non-verbal, and written
Methods of communication lead to more productive work and minimize stress
Communication and interaction openness develops trust
Identification of interpersonal interaction methods
Recognizing response to and perceptions of change
Analyzing and preparing for the human reaction to change.
Avoiding Confrontational Negotiating
Developing Active Listening Skills
Negotiating with an Angry Person
Power Closes that are used on the Buyer
Understanding the other Negotiator’s Power
Negotiation Tactics and Countermeasures
Attract and Retain Supply Management Talent
Supplier Measurement
Vendor Rating
Action Planning
Develop critical supply strategies
Apply the concepts of activity-based costing
Develop skills required for effective supplier relationships
Learn how to create rapport, build trust and establish credibility in a workgroup
Practice successful negotiations
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