This Leadership and Management course is essential reading for anyone wanting to improve their skills and reach their potential as a team leader or manager. The course is fully interactive and prompts you to assess your own leadership or management style and then learn how to develop it further. The course covers key topics such as effective communication, the importance of managing your time well, how to build solid relationships with your team, mental fitness and taking care of your own wellbeing, and how to better solve workplace problems. the leadership course covers everything you need to know from delegating and motivating, how to apply various leadership styles, keeping your finger on the business, performance management, communication, dealing with conflict, change management and planning the future of your department or business (including strategy development). It looks at lots of real-life examples and gives practical tools you can use right away to get better results.
Leadership styles of the past vs. Contemporary Leadership styles
Micro-Management vs Macro-management, and a mix of two
Core values of leadership -Trust, integrity, excellence, commitment, innovation
Walk the Talk
Assessment of your own Leadership style
The use of your strengths in the execution Excellence
The use of your strengths in Networking and Relationship building
The use of your strengths in Strategic Alignment
The use of your strengths to Influence the stakeholders, team, and individuals
Envisage the demonstrated behavior
What is Situational Leadership?
Leading change Internally and Externally
Leading change ethically
Goal setting and outcomes
Formulate KRA’s / KPI’s
Lead and Lag indicators
Planning for team and individual performance
Coaching on daily basis for performance
Evaluating Performance of department, team, and individuals
Importance of Communication in performance
Skip-Level Meetings
Honing your Listening Skills with special focus on reflective listening
Structure for effective feedback
Developing Competence for sharing feedback
The Power of Words for appreciation
Non-Verbal Communication
Characteristics of High-performing teams
Understand your team-leadership style
Right Hiring
Stages of Team development
Putting the strengths of team to work
Succession Planning
Talent Management
Team motivation
Communication for Report building with the team
How to Delegate?
Communication during Delegation
Pitfalls during delegation and their avoidance
Develop an understanding of culture
Business relevance
Developing cultural competence
Cultural diversity and competitive advantage at Local, National, and International Level
Multicultural collaboration
What is the concept of TA?
The impact of TA on the review discussion and Team Management
Understand the concepts of EGO States of Parent
Understand the concepts of EGO States of Adult
Understand the concepts of EGO States of Child
The dominance of ego states
Impact on performance review discussion
What is Emotional Intelligence?
Leveraging the strengths of the team members
Understand how to connect with the members of the team
Understand how to coach team members for growth in their roles
Understand how to inspire team members
The 5 Why’s technique
Fish Bone Diagram
Brainstorming
Quality Circles
Root Cause Analysis
Pareto Analysis- 80-20 Rule
The Six Thinking Hats
Understand the basics of People Management
Understand how to lead and manage
Leading in the managing role
Manage Diversity
Communication and Effective decision making
Understand the problem-solving skills
Understand techniques to manage and implement change effectively
Manage Teams
Leading people and processes
Leadership behaviors that help overcome challenges
How to engage and involve the teams during times of change?
Connect with the team members
Find subjects you're passionate about by browsing our online course categories. Start
learning with top courses Built With Industry Experts.